Privacy Policy

Last updated: 12/01/2023

Introduction

We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and share your data, including data from Google user accounts accessed through our app in compliance with Google's Limited Use requirements and other applicable policies.

Information Collection

When you register for an account on Supply Sense Pro, we collect:

• Email Address
• Password

We do not store or collect any browser or IP information.

If you connect your Google or Amazon Seller Central account, we retain an OAuth token for these services. This connection is optional and at your discretion.

Third-Party Services

We use the following third-party services:

• Stripe: For payment processing.
• Clerk: For powering user accounts.
• AWS: For powering some of our data processing.
• Vercel: For hosting our web app.
• Planetscale: For hosting our data storage.

These services are crucial for the functionality of our app and are chosen for their commitment to security and privacy.

Data Security & Usage

We use data to provide our services and improve our products. We do not sell or share data with third parties. We:

• Ensure our applications and services are designed to meet high-quality standards.
• Provide transparent information about the data we access and how it's utilized.
• Ensure the accuracy and freshness of any calculations or models, including Artificial Intelligence, used in our services.
• Comply with all applicable laws, including data privacy and protection laws such as CCPA and GDPR.
• Do not use, offer, or promote external data services that vend data, including data retrieved from public-facing websites.
• Prioritize data security by implementing measures to keep data secure against unauthorized access, alteration, disclosure, or destruction, and respecting per-Seller API throttling quotas.
• Ensure that Personally Identifiable Information about customers is not collected.
• Maintain transparency with customers about the data we access, share, and use, ensuring that all parties involved are informed about the purposes and processes involved.

Amazon Data Compliance

We strictly adhere to Amazon's policy regarding data usage, avoiding collection of Personally Identifiable Information and refraining from calculating insights about Amazon's business. We do not promote or publish insights about the Amazon's business.

Google Data Compliance

Our app uses the Google Drive API with the `drive.readonly` scope to access files and folders in your Google Drive when you grant permission. We process these files to identify sheets that may be lead lists, based on file properties like owner and column headers. We strictly limit our use of this data to providing or improving user-facing features that are prominent in our app's interface. We do not transfer or sell this data to any third parties.

Use of Information

The information we collect is used for:

• Creating your user account.
• Sending updates and notifications about Supply Sense Pro, if opted in.
• Accessing Google or Amazon Seller Central services on your behalf, with your consent.

CCPA Compliance

In compliance with the California Consumer Privacy Act (CCPA), we provide California residents with the right to know what personal data is being collected about them, the right to access their personal data, the right to say no to the sale of their personal data, and the right to request the deletion of their personal data.

GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), we extend the following rights to European Union residents: the right to be informed about the collection and use of their personal data, the right to access their data, the right to rectification of incorrect data, the right to erasure of their data, the right to restrict processing of their data, the right to data portability, and the right to object to the use of their data.

Data Retention

Your personal information is retained as long as your account is active, or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

User Rights

You have the right to access, modify, or delete your personal information, including data accessed from your Google account, at any time through your account settings or by contacting us.

In-Product Privacy Notifications

We prominently display privacy notifications within our app interface to inform you about the use of your Google user data. These notifications are regularly updated to reflect current data use practices and ensure compliance with Google's policies.

Contact Information

For any questions or concerns regarding this privacy policy or your Google user data, please contact us at support@supplysense.pro.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.